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- Important Notice: JustVM Service Termination and Data Backup Instructions
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- We regret to inform you that, due to ongoing and unresolved issues with our current data center provider, JustVM will be closing its operations. Despite our best efforts, we have encountered persistent challenges with network stability and IP management that could not be resolved to our satisfaction.
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- Important Dates and Actions Required:
- Service Termination Date: All servers and services will be shut down on September 21st.
- Data Backup: We urge you to back up all your data within the next 30 days to avoid any loss. Ensure that you complete this process before the service termination date.
- Support and Refunds: To initiate your refund, please open a support ticket through our customer support portal. Refunds will be processed on a prorated basis, starting after the closure date of September 21st, and will follow a FIFO (First In, First Out) approach. Kindly submit your ticket as soon as possible to ensure timely processing.
- PayPal Subscriptions: If you have any active PayPal subscriptions with JustVM, please cancel them to avoid any further charges.
- We sincerely thank you for your support and loyalty throughout our service period. It has been a pleasure serving you, and we deeply regret any inconvenience this closure may cause.
- If you have any questions or need assistance during this transition, please do not hesitate to contact our support team.
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- Thank you for your understanding.
翻译：
- 重要通知：JustVM 服务终止及数据备份说明
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- 我们很遗憾地通知您，由于我们当前的数据中心提供商存在持续且未解决的问题，JustVM 将停止运营。尽管我们尽了最大努力，但我们在网络稳定性和 IP 管理方面仍遇到持续挑战，无法得到满意的解决。
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- 重要日期和所需采取的行动：
- 服务终止日期：所有服务器和服务将于9月21日关闭。
- 数据备份：我们建议您在接下来的 30 天内备份所有数据，以避免任何损失。请确保在服务终止日期之前完成此过程。
- 支持和退款：要启动退款，请通过我们的客户支持门户开具支持单。退款将按比例处理，自 9 月 21 日截止日期起开始，并遵循 FIFO（先进先出）方法。请尽快提交您的单子，以确保及时处理。
- PayPal 订阅：如果您在 JustVM 有任何有效的 PayPal 订阅，请取消它们以避免任何进一步的费用。
- 我们真诚感谢您在我们的服务期间给予的支持和忠诚。我们非常荣幸为您服务，对于此次关闭给您带来的任何不便，我们深表歉意。
- 如果您在此过渡期间有任何问题或需要帮助，请随时联系我们的支持团队。
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- 感谢您的理解。
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发表于 2024-8-21 15:50:54
楼主