工单原文:
We would like to extend our sincerest apologies for the recent issues you experienced with our network in Seoul and **ei. This resulted in your instances becoming unreachable on the 3$ plan.
We understand the inconvenience this has caused and we want to assure you that we are taking steps to prevent similar issues from occurring in the future. We would like to offer you the option of upgrading to the 8$ plan, which is the minimum available in these Asian regions, to ensure the smooth and uninterrupted operation of your instances. Alternatively, if you prefer to terminate your service, you may do so from your panel.
We value your business and appreciate your understanding in this matter. Please do not hesitate to contact us if you have any further questions or concerns.