Thank you for contacting Network Solutions Customer Service Department. We are committed to creating the best Customer experience possible. One of the first ways we can demonstrate our commitment to this goal is to quickly and efficiently handle your recent request.
With regard to your inquiry, once you register or renew a domain name, you cannot change it or "un-register" it. We do not refund or transfer domain name registration or renewal fees, and the registration period cannot be shortened or cancelled.
**Each and every domain name is unique; the creation, processing, and insertion of a domain into the Internet Registry have internal costs associated with these services.
When we received your domain name application, we processed your request in good faith that payment would be made for services rendered, in accordance with the terms and conditions of our Service Agreement. In light of this, payment for the domain name registration should be made.
We regret any misunderstanding or inconveniences you may have experienced in this matter, and please know that we appreciate your business.
If you have any other questions about this issue, please contact our Support Center and refer to Service Request #1-509285582 and a Specialist will be happy to further assist you and ensure that we completely resolve your issue as quickly as possible. |